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Chainette Fringe | Beaded Fringe | Beaded Garland | Feather Fringe | $ale |
How to return an order ~ International Shipping Info Standard Shipping Charges within the USA* *(Standard Shipping is shipped either USPS Priority Mail or USPS Ground ~~~~~~~~~~~~~~~~~~~~~~~~~~ Expiated Shipping Options (USPS Priority & Express) USPS Express ~ (1 - 2 Days within the USA 48 contiguous states) International (Outside of the USA) Shipping International orders are subject to Customs and Duty Taxes as charged by your country. We do not know the fee schedule for these, What payment options do you offer? You may pay for your order by using your credit, debit cards, PayPal, Do you ship outside of the United States? Yes, we will ship all over the world! You can order online on our web site and select "International Shipping" on the final checkout page. If you want to know exact shipping costs, just email us at sales@decoratingstudio.com before placing your order. In the email for shipping cost, be sure to let us know your address and the items and quantities in your order for us to calculate the exact cost. Most items are returnable within 7 days of receipt (note list of items that are NOT returnable below). There is a 20% Restocking Charge on ALL Returns. We offer samples on most of our items so that you can avoid having to return an item because of color, etc. Cancellation of Order: We process and ship most orders within 24 hours. There is no cancellation charge for orders that are cancelled via Email to us within 12 hours of the order being placed. If an order is cancelled after 12 hours of being placed, there will be a 20% restocking charge since we have already cut and prepared your order for shipping. When trim is cut from the bolt according to the yardage requirements of your order we are unable to resell it unless someone else purchases the same item in the same yardage. If an order needs to be cancelled please contact us by email immediately before it is processed. You must contact us in writing. If you call to cancel an order you must follow up immediately (within 12 hours of placing your order) with an email to sales@decoratingstudio.com Returns Procedure: Note Items that are NOT returnable are: Items that are returnable must be returned in new, unused condition and uncut. You must call us for your RAN # within 7 days of receiving your package. How & When will my purchase be shipped? We normally use United States Postal Service for standard shipping and when requested by the customer we use usps Express and Priority. Most orders are filled and shipped within 1 business day. However, some items may take longer to ship. We are always glad to work with you on time sensitive orders if we are able. If you have special shipping needs, or require an order to be shipped immediately, or overnight, please don't hesitate to call us. Is my information protected if I use your Secure Online Shopping Cart? Yes, absolutely! We have a Secure Shopping Cart and we never, never, ever share your information or email address with anyone else! All of the information entered into our shopping cart is encrypted so that no one else can read it. If you are still not comfortable ordering online, please feel free to call (615-776-2951) your order in to us. If I don't want to order Online, how else can I place my order? You can always call in your order (#615-776-2951). If you happen to call when we are closed or busy with another customer, just leave a message and we will call you back as soon as possible. What if I have a question that isn't answered here? |
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