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How to return an order ~ International Shipping Info

Standard Shipping Charges within the USA*
based on total of purchase
$0 to $14.99 is $4.95
$15 to $24.99 is $5.35
$25 to $34.99 is $6.95
$35 to $54.99 is $7.95
$55 to $74.99 is $8.95
$75 to $99.99 is $9.95
$100 to $124.99 is $10.95
$125 to $149.99 is $11.95
Orders of $150. and over ship FREE Standard Shipping within the USA

*(Standard Shipping is shipped either USPS Priority Mail or USPS Ground
or UPS Ground based on your package weight and your address.)


Expiated Shipping Options (USPS Priority & Express)
(cut off time for same day shipping is 11 AM Central Time)
If paid for by PayPal, your PayPal Invoice for Shipping Costs will need to be paid by 11:00 AM Central Time in order for Same-Day Shipping.

USPS Express ~ (1 - 2 Days within the USA 48 contiguous states)

USPS Priority
~ (2 - 3 Days within the USA 48 contiguous states)


International (Outside of the USA) Shipping
Shipped via USPS International First Class Mail
(If you are in a hurry for your Order, please add your time requirements in the Comment Section of Checkout page.)
If you want to know the shipping cost prior to placing an order, just email us (or call us) with the Name of the item(s), the quantity, and your shipping address.
We will then email you back with the shipping cost options.
We are open from 9 - 5, Monday - Friday (Central Standard Time)

International orders are subject to Customs and Duty Taxes as charged by your country. We do not know the fee schedule for these,
but you can contact your Customs Office for information regarding the fees they will charge.

What payment options do you offer?

You may pay for your order by using your credit, debit cards, PayPal,
Master Card, Visa, American Express and Discover Card.

You may also send your order with a Money Order or Cashiers Check to:
Decorating Studio, LLC
P.O. Box 455
Nolensville, TN 37135
Or, you may have your Bank Wire Transfer the funds to our account.

credit card

Do you ship outside of the United States?

Yes, we will ship all over the world! You can order online on our web site and select "International Shipping" on the final checkout page. If you want to know exact shipping costs, just email us at before placing your order. In the email for shipping cost, be sure to let us know your address and the items and quantities in your order for us to calculate the exact cost.

Click here to read our entire Terms & Condition of Sale

Most items are returnable within 7 days of receipt (note list of items that are NOT returnable below). There is a 20% Restocking Charge on ALL Returns. We offer samples on most of our items so that you can avoid having to return an item because of color, etc.

Cancellation of Order: We process and ship most orders within 24 hours. There is no cancellation charge for orders that are cancelled via Email to us within 12 hours of the order being placed. If an order is cancelled after 12 hours of being placed, there will be a 20% restocking charge since we have already cut and prepared your order for shipping. When trim is cut from the bolt according to the yardage requirements of your order we are unable to resell it unless someone else purchases the same item in the same yardage. If an order needs to be cancelled please contact us by email immediately before it is processed. You must contact us in writing. If you call to cancel an order you must follow up immediately (within 12 hours of placing your order) with an email to

Returns Procedure:
If you are not happy with an item, for any reason, you must contact us by email ( or phone (#615-776-2951) within 7 days of the receipt of your item for a Return Authorization Number (RAN). Once you receive your RAN, you will need to postmark and ship the item back to us within 3 business days. There is a restocking fee of 20% on all returns due to the process of custom cutting your order.

Note Items that are NOT returnable are:
Cake Crowns & Toppers
Cake Jewelry
Beaded Garlands

Items that are returnable must be returned in new, unused condition and uncut. You must call us for your RAN # within 7 days of receiving your package.
All packages must have a RAN to be accepted as a return by our shipping department.

No return will be accepted if there is not a Return Authorization Number (RAN) on the label, or if the item is shipped back to us later than 14 days after your receipt of your order.
Please utilize our sample program (if available for that item) to check color and appropriateness before ordering.

How & When will my purchase be shipped?

We normally use United States Postal Service for standard shipping and when requested by the customer we use usps Express and Priority. Most orders are filled and shipped within 1 business day. However, some items may take longer to ship.
If you have a critical deadline, please give us a call at #615-776-2951 with your required date, we will check stock and do everything we can to meet your deadline.

We are always glad to work with you on time sensitive orders if we are able. If you have special shipping needs, or require an order to be shipped immediately, or overnight, please don't hesitate to call us.

Is my information protected if I use your Secure Online Shopping Cart?

Yes, absolutely! We have a Secure Shopping Cart and we never, never, ever share your information or email address with anyone else! All of the information entered into our shopping cart is encrypted so that no one else can read it.

If you are still not comfortable ordering online, please feel free to call (615-776-2951) your order in to us.

If I don't want to order Online, how else can I place my order?

You can always call in your order (#615-776-2951). If you happen to call when we are closed or busy with another customer, just leave a message and we will call you back as soon as possible.

What if I have a question that isn't answered here?
If you have any other questions or comments, please feel free to call us (#615-776-2951) or e-mail us (
We would love to hear from you! Home Page
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